← Back to Home

Legal

Terms of Service

Last updated: 24 September 2026

1. About these terms

These terms apply when you buy or use a DigitalTVNow subscription. By placing an order you agree to them. Nothing in these terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.

2. Ordering

You order by choosing a plan on our website and messaging us on WhatsApp. Your order is accepted when we confirm it and send your access details.

3. Prices and payment

Prices are shown in pounds sterling (GBP) on our pricing section. We accept PayPal, credit or debit card, Western Union and Remitly. After you message us, we send you the payment details for the method you choose. Your subscription is activated once payment is received.

4. Subscription length and renewal

Plans last for the period you buy (1, 3, 6 or 12 months) starting from activation. There is no contract and nothing renews automatically. We will remind you before your plan ends, and you can choose whether to renew.

5. Devices and account use

  • Your plan can be used on the number of devices at the same time that you paid for.
  • Your access details are for your own household only and must not be shared, resold or published.
  • We may suspend an account that is being shared or used beyond its device limit, after warning you first where possible.

6. Service availability

We work to keep the service running smoothly, but streaming depends on your internet connection, device and the availability of third-party content, so we cannot promise it will be uninterrupted. If there is a significant problem on our side, contact us on WhatsApp and we will try to fix it or put things right.

7. Your equipment

You are responsible for having a compatible device, a suitable player app and a working internet connection. We give setup guidance and support, but we are not responsible for faults in your own equipment or network.

8. Cancellations and refunds

Please see our Refund Policy for details of our money-back guarantee and your cancellation rights.

9. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable or for business losses. Our total liability to you is limited to the amount you paid for your current plan, except where the law does not allow us to limit it.

10. Changes to these terms

We may update these terms from time to time. Changes will not affect a plan you have already paid for without your agreement.

11. Governing law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring claims in your local courts.

12. Contact

Questions about these terms? Message us on WhatsApp at +44 7882 507715.